Privacy Policy

When you inquire about booking JAG for a wedding, corporate event, private party, karaoke night, or destination celebration, we collect the details you voluntarily provide through our contact form, by phone, by text, or by email. This may include:

• Your name and contact information (phone number and email address)
• Event details such as event type, date, venue or city, and estimated guest count
• Any message or notes you share about your celebration, music preferences, or timeline
• Information you provide through our client planning portal (JAGclient.com) when coordinating the details of your confirmed event

We do not collect sensitive financial information such as full credit card numbers through this website. Any payment processing for confirmed bookings is handled through separate, secure arrangements discussed directly with you.

We use the information you provide to:

• Respond to your inquiry and confirm date availability for your event
• Prepare a customized entertainment proposal for your wedding or event
• Coordinate event timelines, music selections, and announcements with you
• Communicate with you about your booking before, during, and after your event
• Send a confirmation and notification of your inquiry to our booking desk
• Improve our services and the content of this website over time

We will never sell your personal information to third parties. We do not rent or lease your contact details to marketing companies.

To operate our booking and event coordination, your inquiry information is processed through trusted service providers we use to run our business:

• A customer relationship management (CRM) system that records your inquiry so we can follow up and manage your booking
• An email delivery service that sends a notification of your inquiry to our booking email address so your request reaches us promptly
• Our client planning portal (JAGclient.com) for confirmed clients coordinating event details

These providers process your information only as needed to deliver these services on our behalf and are bound by their own privacy and security obligations. We share information with them only to the extent necessary to respond to your inquiry and coordinate your event.

This website may use cookies and similar technologies to remember your preferences, keep analytics on how the site is used, and improve your browsing experience. You can control or disable cookies through your browser settings; doing so will not prevent you from using the contact form or viewing any page on this site.

Any analytics we review are aggregated and used only to understand overall site traffic and content performance, not to identify you personally.

We retain your inquiry and booking information for as long as is necessary to provide our services and to maintain a record of our communications with you. If you ask us to remove your information, we will delete the personal details we hold about you from our active systems, except where we are required to keep certain records for legal, accounting, or tax purposes.

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Request that we delete your personal information
• Opt out of receiving future promotional communications from us

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond to your request within a reasonable timeframe.

This website contains links to third-party platforms, including our WeddingWire review profile, our Instagram, and our JAGclient planning portal. This Privacy Policy applies only to information collected through DJMCJAG.com. Once you follow a link to another website, the privacy policy of that website governs your use of that site. We encourage you to review the privacy practices of any third-party site you visit.

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information you submit through this website.

Our services are intended for adults planning events. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.